I've been living at The Harper in K-Town since the building first opened, and I've renewed my lease every year since. Like any new property, there were some initial growing pains, and I was honestly ready to move out at one point. But once Frances took over as property manager, everything shifted for the better and this has been one of my favorite buildings that I've called home.
Frances has been incredibly proactive and responsive, addressing many of the concerns that had built up over time. She's created a sense of community that didn't exist before, and thanks to her, I now know my neighbors by name and genuinely feel at home here.
I also think it's worth pointing out that a lot of the issues some tenants complain about actually come down to tenant responsibility, not management.
Frances has always gone above and beyond to make sure the building is well cared for, and her dedication truly shows.
I'm happy to continue renewing my lease and calling The Harper home.