Frequently asked questions about USC
When will the payment be due?
The deposit will be due within 48 hours after signing the lease. Monthly rent will be due on the first day of each month. Move-in cost=Deposit+ one full month rent amount
What are the rental application requirements?
The application fee is $36 per person for the credit check and background check. Tenants need a credit score above 650 to be qualified or need to have cosigners with a credit score over 650 in order to qualify. Proof of income or financial support may also be requested.
If I am an international student without a credit score, do I still qualify?
The answer is yes! For international students, please ensure that you provide us with a copy of your passport, visa page, I-20, and bank statements. Be sure to check with your leasing agent regarding your leasing policy.
Are utility fees included in the rent?
Our most USC off-campus housing includes a utility allowance (around $100 per person each month). Coverage may vary by housing, so check with your leasing agent for details on what is included.
Will I need to set up utilities like water, electricity, or internet?
No, you do not need to open any utility accounts yourself. Tripalink sets them up for you, and all details will be included in your move-in instructions.
What is renters insurance? Do I need to buy renters insurance?
All apartments require insurance as a way to protect your rights! The main purpose of renters insurance is to ensure that if there is a water leak, fire, etc., you will not suffer financial loss. Loss of belongings is also covered by renters insurance! When obtaining renters insurance, be sure you understand what specifically is covered by the insurance.
How do I get my keys or access code to my apartment?
If your property is fully equipped with smart locks, the code will be sent to your email around noon time on your lease start date. If your property needs key access, you need to come to the leasing office to pick up the keys, so be sure to check our office hours (10:00 AM to 6:00 PM). For off-hours check-in, please send an email to member@triplaink.com to request off-hour lock box service. More move-in details can be found in your move-in instructions!
When will I receive the move-in instructions?
We typically send out the move-in instructions 2 weeks before your lease start date. Be sure to check your email and contact us if you have any questions or concerns.
How do I request maintenance, and who pays for repairs?
You can submit maintenance requests in the Appfolio portal, and property managers will schedule a time window with you regarding the repair. If the issue is normal wear and tear, Tripalink covers the cost. If the issue is caused by the tenant improper use, then there will be a maintenance fee.
Does Tripalink offer referral rewards?
Yes! Tripalink offers referral credits when your friends sign a lease. Ask your leasing agent about the current referral program for your property.
