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Frequently asked questions about USC

When will the payment be due?

Deposit will be due within 48 hours after signing the lease. Monthly rent will be due on the first day of each month.

Move in cost=Deposit+ one full month rent amount

What’s the screening process and requirements?

Application fee is $36 per person for the credit check and background check. Tenants need a credit score above 650 to be qualified or need to have cosigners with credit score over 650 in order to qualify.

If I am an international student, I do not have a credit score, do I still qualify? The answer is yes! For international students, please make sure you provide us the copy of your passport, visa page, I20, and bank statements. Be sure to check with your leasing agent regarding your leasing policy.

If I am an international student, I do not have a credit score, do I still qualify?

The answer is yes! For international students, please make sure you provide us the copy of your passport, visa page, I20, and bank statements. Be sure to check with your leasing agent regarding your leasing policy.

Are utility fees included in the rent?

Most of our properties provide $100 utilities Cap per person per month. Be sure to check with your leasing agent for utilities coverage!

Do you need to open any water, electricity or internet accounts by yourself?

You do not need to open any utility accounts, Tripalink will be doing that for you! We will also include more details in your move in instructions.

What is renter's insurance? Do I need to buy renter's insurance?

All apartments require insurance as a way to protect your rights! The main purpose of renter's insurance is to ensure that if there is a water leak, fire, etc., you will not suffer financial loss. Loss of belongings is also covered by renters insurance! When obtaining renters insurance, be sure you understand what specifically is covered by the insurance.

How do I pick up the keys to my apartment?

If your property is fully equipped with smart locks, the code will be sent to your email around noon time on your lease start date. If your property needs key access, you need to come to the leasing office to pick up the keys, so be sure to check our office hours ( 10:00 Am to 6:00 PM). For off hours check in, please send email to member@triplaink.com to request off hour lock box service. More move-in details can be found in your move-in instructions!

When will I receive the move-in instruction?

We typically send out the move in instruction 2 weeks before your lease start date. Be sure to check your email and contact us if you have any questions or concerns.

What should I do if the facilities in the room are broken (e.g. the toilet is clogged)? Who usually pays for this repair?

You can submit maintenance requests in the Appfolio portal, and property managers will schedule a time window with you regarding the repair. . If it's normal tear and wear, the costs is on us, if the issue is caused by the tenant's improper use, then there will be maintenance fee.

If I have a friend looking for housing, what’s the referral policy?

Prospective tenants must mention the current tenant's name as how they heard about us upon their initial visit. The new resident must sign a minimum 6-month lease term and both residents must be in good standing during the initial residency period. Referral credits are applied after the new tenant signed the leasing agreement and completed the deposit payment. Tripalink offers $100-$200 referral credits depending on the property.

800 S Harvard Blvd,
Los Angeles, CA 90005

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