I can happily say that Francis has changed my frown upside down after a bad manager here at the Harper. The building aesthetics, feel, and mood has been uplifted thanks to her and the amazing staff’s dedication to this building and community. Whenever you have an issue, she quickly tries to resolve it without fail. 5 stars to the maintenance and security teams. And 5 stars to Francis! A few nice perks of this apartment is the gym, common area, location, and staff. Best gym at an apartment I’ve ever seen.